Terms of use

Mashq Studio and Mashq Learn are run by MASHQ, a brand of 1click2open LLC (Sharjah Media City free zone, UAE; trade licence 2647497.01). This page has two parts: what you can do with a design, and the terms of Mashq Learn. Privacy is on its own page.

What you can do with a design

These are the terms for the files you download from the Studio. They say the same thing as the pricing page and the FAQ, in one place.

Your design is yours

• What you compose in the studio — your words, your layout, your colours — belongs to you. We do not claim it.
• Designing, switching scripts and previewing are free and unlimited.

Downloads

• Personal use is free. Each browser gets 4 free design downloads: the first 3 carry a small ownership stamp, and the 4th is clean. A cut file (DXF) carries no stamp, because a machine would cut it. Sharing a design earns one more clean download a day. The Studio pass an order earns, and the 3-month pass, give unlimited clean files while active; the 7-day pass gives 25 clean files, and Studio Pro 100 a month.
• Personal use means your own home, gifts, a wedding or an event you host, and your own social posts.
• Practice sheets and nib grids are free and unlimited, for anyone, and a teacher may hand them out to a class.
• The student trial. A student with a student ID that is valid when they register may use Studio Pro free for 3 months, once per person and once per card, for personal and coursework use. It ends by itself and nothing is charged. We may end a trial opened with a card that is not the applicant's own, or not valid.

Commercial use: ask first

Commercial use means selling prints or products made from a design, putting it in a logo or on merchandise, or using it for a client. Whether it is allowed depends on the face the design uses. All the studio's faces but the two marked as licensed are under the SIL Open Font Licence, which permits commercial use of the letterforms. Two, TE Aldwawin (Diwani) and TE Al Thuluth, are licensed to MASHQ for this studio. Write to us on WhatsApp with the design link, and we tell you what applies before you use it.

Ordering a piece

When you order a piece made from your design, the file stays with the workshop for reprints of that order. Prices, delivery and returns follow the store's policies: refund, shipping, terms of service and privacy.

What the studio never does

No image model draws or repaints a letter. Every letter comes from a real typeface shaped by the HarfBuzz engine, and the exported file is the vector you made.

Mashq Learn

These terms apply when you use Mashq Learn: the lesson paths, the practice pages, Trace, the lesson films and the plans that open them. They are the agreement between you and 1click2open LLC.

1. What Learn is. A self-paced practice programme in Arabic calligraphy, on screen and on paper. It is not a school, an institute or an academic programme, and a plan includes live teaching only where its card on the plans page says so.
2. Free and paid. Level 1 of every script (its first two lessons) is free without a plan; the rest opens with a plan. Prices are in UAE dirhams, exactly as the plans page shows them, and nothing is added at checkout. Stripe takes the payment for 1click2open LLC, and it appears on your statement as 1CLICK2OPEN LLC.
3. A plan renews until you cancel it. A monthly or yearly plan renews automatically at the end of each period and is charged to the same card. If we change the price of your plan, we write to the email you paid with at least 14 days before the new price applies to a renewal. If a renewal payment fails, your plan stays open for up to 14 days while the payment is tried again, and then it stops.
4. Cancel any time. Send us a message on WhatsApp, or write to connect@mashq.ae from the email you paid with. We stop the next renewal. Your plan keeps running until the end of the period you paid for, and nothing more is charged.
5. Refunds. Lessons open as soon as you pay, so a period that has started is not refunded in part, and cancelling does not refund the time left in it. We refund in full a payment taken in error (twice, or after you asked us to cancel), and a renewal you did not mean to make if you write to us within 7 days of the charge. The starter kit of the Year + Kit plan is a physical piece and follows the store's refund policy. Refunds go back to the card you paid with. Nothing in these terms limits a right you have under UAE consumer protection law.
6. One plan, one learner. A plan opens with its code and the email you paid with, on your own phones and computers. It is for one learner; Mashq Family is for up to four people in one household. Keep your code private. We may stop a code that is published, sold or shared beyond its plan, and a code stopped for that reason is not refunded.
7. Where your progress is kept. Lesson scores, ticks and your days in a row are kept in the browser you practise in. They reach our servers only if you sign in to the Studio and keep your progress with your account: we then keep them with that account, every device you sign in on shows them, and the members of a Mashq Family you joined see what you passed this week and the days you wrote. Without that, clearing the browser's data, or changing device, starts them again, and we cannot restore them. What is kept, and how to delete it: Privacy.
8. What each plan includes. The plans page lists it. Some parts depend on people: an exam marked by a calligrapher and written corrections. If a part listed for your plan is not available to you during a period you paid for, tell us: you may cancel, and we refund the unused part of that period.
9. Exams and certificates. Level exams are not open yet, and no plan includes one today. A level exam is marked by a calligrapher chosen by MASHQ, and its certificate records that you passed a MASHQ level. It is not an academic qualification, an accredited certificate or an ijaza, and no education authority issues it.
10. No promised results. A hand changes with practice, at its own pace. We do not promise a result, or a time by which you will reach it.
11. Lessons and films are licensed to you. The lessons, films, voices, model letters and practice texts belong to MASHQ or to those who license them to us, such as the makers of the typefaces. A plan gives you a personal licence, which you cannot pass to anyone else, to watch and practise for yourself while the plan is active. Do not download, record, copy, re-upload or sell them, or show them to a class or an audience, without our written permission. Printable practice sheets and nib grids stay free for anyone, and a teacher may hand them out to a class.
12. Children. A learner under 18 uses Learn with a parent or guardian, who buys the plan, accepts these terms for them and supervises young children. Learn asks no learner's name, and has no account of its own: progress is kept with a Studio account only when someone signs in and chooses that. The camera reads a sheet only when asked, and the picture never leaves the device.
13. Changes and availability. We improve the lessons, and we may change, add or retire a lesson, a film or a feature. What your plan was bought for, its lessons in your script or scripts, stays for the period you paid for. Learn runs as available; if it is down long enough to matter to your paid period, tell us and we extend your plan. We may update these terms: the date below changes, and a change that affects a paid plan applies from its next renewal.
14. Liability. As far as the law allows, our total liability for anything to do with Learn is limited to what you paid for Learn in the twelve months before the claim, and we are not liable for indirect or consequential loss.
15. Law. These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, and the courts of Sharjah decide any dispute. They are written in English and in Arabic to say the same thing.

Last updated 7 November 2026