Questions, answered · أسئلة شائعة

Five business days in production, delivered in Dubai the next day. The order page shows a live date before you pay, and /order tracks every stage.

Delivery anywhere in the UAE is a flat AED 50 per order, covering up to two pieces — a third or fourth adds another AED 50. Outside the UAE we ship UNFRAMED only: the piece travels rolled in a tube, which is safer for it and far cheaper for you. An A3 rolled is about AED 240 to the GCC, 390 to Europe and 440 to the USA. Framed pieces are a stretched canvas and stay inside the UAE — couriers will not carry the larger ones at all. If you want a framed piece abroad, write to us and we will quote the crating and freight honestly.

The exact vector you designed — what you see on the canvas is the file the workshop prints, byte for byte. No re-drawing, no interpretation.

Canvas is printed and wrapped on a wooden stretcher — warm, textured, no glazing. Canson 310gsm rag paper is printed, trimmed flush and glazed under acrylic — crisp and archival. Canson always ships framed.

Before production starts, yes — use "Request a change" on your order page and the workshop sees it immediately.

Constantly. Tick "It's a gift" at checkout: no prices in the parcel, and your note is printed on the card inside.

You composed it — it's yours. Buying the digital licence gets you the print-ready files outright with a personal-use licence; ordering a piece keeps the files with the workshop for your reprints.

Autosaved in your browser always; sign in (Google, email link, or your order number) and it syncs to your account across devices.